Why you need clear roles and responsibilities to deliver effective content

There are usually lots of people involved in delivering content within an organization. This results in different priorities, conflicting agendas, and struggles for ownership.
How to personalize website content in Higher Ed

Chances are if you are responsible for digital or content strategy for your university or college, you’ve had a conversation about how you could use personalization to better engage your audiences and get more conversions. Maybe someone has said “Could we have a personalized web presence like an e-commerce site?”
Developing an Effective Content Strategy for Higher Ed

If you’re in Higher Ed, and responsible for content creation, you know that it’s not easy. I’ll share the questions you should be asking yourself, and what I’ve learned through my own experience.
Why Do We Still Use Lorem Ipsum?

If you’ve ever worked on a website redesign project, you’ve read something like this:Lorem ipsum dolor sit amet
5 Steps to Get Your Content Redesign-Ready

If you’re getting ready for a redesign, whether it’s 200 pages or 20,000, the process of preparing your content for migration can be daunting, and it’s hard to know where to start.
Higher Ed Governance for the Real World, Part 2

We as practitioners must take steps to establish the web as a specialty tool that requires specialty skills, not a publishing platform free-for-all.
Higher Ed Governance for the Real World Part 1

A study of how web teams from all types of colleges and universities are getting things done. Part 1 of 2 focuses on organizational structure and CMS tools.
Content and Development: The New Dynamic Duo

How to Structure a Cringe-Proof CMS for Content Creators
The New Swear Jar: Why Seemingly Good Buzzwords Could Be Harming Your Higher-Ed Brand

Why seemingly good buzzwords could be harming your higher-ed brand
Writing Content that Works Everywhere (Including Smartphones)

Learn how writing that works on mobile devices can make your entire website more efficient and engaging (and save users from scrolling through a sea of microscopic text).