What International Students Can Teach Us About the Virtual Campus Visit

International students working with laptops

It’s decision season for students starting college this year. Normally, campuses would be teeming with flocks of high school seniors and parents following peppy student tour guides. I was one of those guides, a sophomore learning to walk backwards without tripping and swapping my left for my right, as I pointed out interesting features of […]

Experience Mapping

Woman looking at public transit map on a digital sign

An experience map depicts the possible journeys each audience has or should have with your organization both on the website and through other channels. It also serves as a powerful tool to communicate our vision to other stakeholders. An experience map includes: It’s also important to understand how people enter the site and what happens […]

Show Me The Degree!

Cutouts labeled with academic subjects arranged on a table

Why degree programs are the most important pages on your site after the home page