Imperial College London
// Launch SiteImperial College London is one of the top 10 institutions in the world for science, medicine and engineering. We were selected to redesign their web site after an international search.
Imperial wanted to rethink their site architecture, so we conducted 39 interviews with various constituents and developed a comprehensive mental model for them.
NewCity provided architecture and design for all top sections of the site, and developed templates for integration into their CMS. We also assisted with a variety of special projects.
Because of the distance, we did much more of the planning work in intensive on-site sessions with them.
Read a case study on the Imperial College London website redesign project.
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Carewords results from Imperial College
I wrote in January about the work we're doing for Imperial College Research Support. Research Support serves academics and administrative staff as they pursue research funding and manage ongoing research projects. They came to us because people found their site difficult to navigate, and they wanted to streamline the user experience. As part of that effort we conducted a Carewords survey to get a better idea of what people are looking for when they come to the site. Read on for the results of the survey.
David and Pamela’s Eduweb 2008 Presentation
Pamela Michael, Head of Digital Media and Marketing at Imperial College London, and I had the privilege of presenting this week at Eduweb 2008 in Atlantic City. It was held at the lovely (cough, cough) Trump Marina Casino.
We shared a case study from the Imperial College London website redesign, including how we researched the needs of various audiences and created mental models that guided our designs.
Lessons learned from Imperial College London
Imperial College London web team: From left to right, Sian Berry, Pamela Michael, Caroline Davis, Becky Manning, Peter Gillings, Tom Johnson, Maurice Farmer, Tom Miller, Saul Batzofin and Stuart Croghan
Jeannine Everhart and I traveled to London in early February to meet with Imperial College London for an end-of-project review. We met with the entire web team and went through all aspects of the project including feedback from students and staff, analytics, review of project objectives and a discussion of lessons learned.
Project Images
"We've learned a lot from NewCity that we didn't necessarily expect. We've learned how to run our own user testing exercise; we've learned different methods for mapping our user journeys through the site; so the skills we've picked up from the team I think we'll be using for many years to come."
- Pamela Agar, Head of Digital Media and Marketing
Imperial College London
